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IoT in hospitality

December 2018 - I assume you’ve heard about 'Iot'. Never do assumptions, but in this case you can only have missed the topic when you have been ‘ lying under the proverbial stone’ (a Dutch expression).  But just in case: Internet of Things:  "the interconnection via the internet of computing devices embedded in everyday objects, enabling them to send and receive data’" (Oxford Dictionary).

Turning on your heating with an app, sending data from your car to the garage or monitoring the status of the cartridge on your printer; IoT cannot be ignored from our daily life anymore, and therefore also not from the hospitality industry.

Guest will be (or are already) able to connect with multiple devices and services in the hotel (room); the setting for lights, temperature and music are some obvious examples. (Big) data can be stored and analysed, in order to anticipate on guest behaviour and provide a customized customer experience for future visits.

Christopher Nassetta, CEO Hilton summed it up strikingly as: “Imagine a world where the room knows you, and you know your room”.

Hotek has developed the Generation-Z lock, that works on IoT technology; the locks are connected by an IoT gateway to the cloud, and access rights can be managed online. This opens a world of opportunities for both the guest and hotelier, as the basis for IoT technology is in place, and can be used for a number of other applications.

In the next blogs we will explain more about the other benefits of the Generation-Z lock , why you should always be online, and improved customer journeys!

Can't wait for the next blog or want to take a leap into the future of hospitality technology?  read more >>

 

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